Policies

Client Policies 
♥ All animals must be placed in a cage, separate room, or outside area during cleaning.
♥ Place all bedding for the bed to be made with on the bed.
♥ If you have any allergies to cleaning products, we must be aware of it ahead of time.
♥ Move out cleanings: Remove all personal belongings prior to cleaning. Anything left behind (if not communicated prior to cleaning) will be thrown away.
♥ Payment is due day of service unless a payment contract has been signed.

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Booking Policies 
♥ A non-refundable deposit is due at booking to hold your appointment time.
♥ You may reschedule one time per booking at least 72 hours before appointment time. Any rescheduling done after 72 hours will have an added $25 fee due at service.  Any need to reschedule a second booking will require a new deposit and the previous one will be forfeited.
♥ We do require a phone number, address, and name to complete bookings.

Other Policies 
♥ All cancellations must be made 72 hours prior to hours prior to cleaning appointment. If you cancel after that you will be required to pay in full at booking any future cleanings.
♥ We reserve the right to add an excessive cleaning fee of $50+ to any cleaning.
♥ We are not restoration professionals; we cannot guarantee all stains come out. We will try our best. 
♥ If we believe cleaning it will damage it, we will not do it.
♥ If we believe you have an insect infestation, we will stop cleaning immediately, ask you have the home exterminated, and require proof of extermination before we can come back. You will be charged for the services already performed.